SIMPoYo 5G/4G High-Speed Data SIM Card|Rechargeable Data Card
eSIM / SIM Card Return & Refund Policy
1. Unused & Unopened
If you purchased the wrong card or no longer need it and the package is unopened, you may return it.
- The card must stay sealed in its original packaging.
- Please provide a photo showing the unopened package.
- Return shipping costs are paid by the customer.
A refund will be issued once we receive and verify the return.
2. Opened or Activated Cards
- Wrong purchase after opening or activation: No refund can be processed.
- Incompatible with carrier or device: Not eligible for refund, as compatibility is clearly stated on the product page.
- Confirmed product defect: If verified by our technical team, we will either replace the card or issue a refund, based on your preference.
⚠️BEFORE YOU BUY
- The cellular feature is restricted in Russia, Belarus, Cuba, Iran, North Korea, Syria, and the Crimean Peninsula due to modem limitations.
Bulk Order
For bulk orders of 30 units or less, please refer to our Partner Program for wholesale pricing and details. For larger orders of more than 30 units, kindly contact our customer service team at cs@gl-inet.com.
